BUDDHABHUSHAN NAGRALE

Aspiring DevOps Engineer


   

About Me



I'm Buddhabhushan, an enthusiastic aspiring DevOps engineer passionate about optimizing software development. Armed with a strong background in computer science, I've cultivated proficiency in Python, Java, and key DevOps tools like Jenkins and Ansible. My journey emphasizes collaboration and efficiency, evident in my work streamlining CI/CD pipelines and deploying containerized applications with Docker and Kubernetes.

My portfolio showcases projects where I've implemented scalable infrastructure solutions, ensuring seamless application deployment. With a proactive learning mindset, I'm poised to contribute to transformative DevOps practices, driving innovation and efficiency in every project I undertake.

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PROJECTS

SKILLS

Python

80%

MYSQL

70%

BASH

65%

HTML/CSS

60%

Linux

30%

Work Experience

Service Desk Analyst

- HCL Tech.


  March 2021 - June 2023

  • Responding to customer inquiries via multiple channels like phone,or chat
  • Troubleshooting and resolving technical issues related to hardware, software, and networks.
  • Escalating complex issues to higher-level support teams as necessary.
  • Documenting customer interactions and problem resolution.
  • Following established procedures for incident management and problem resolution.
  • Maintaining a high level of customer satisfaction by promptly and professionally handling customer inquiries and complaints.

IOT intern

- Anvi Infotech


  August 2018 - March 2019

  • Responding to customer inquiries via multiple channels like phone,or chat
  • Troubleshooting and resolving technical issues related to hardware, software, and networks.
  • Escalating complex issues to higher-level support teams as necessary.
  • Documenting customer interactions and problem resolution.

Network Engineer Intern

- B.S.N.L


  May 2018 - June 2018

  • Responding to customer inquiries via multiple channels like phone,or chat
  • Troubleshooting and resolving technical issues related to hardware, software, and networks.
  • Escalating complex issues to higher-level support teams as necessary.
  • Documenting customer interactions and problem resolution.

EDUCATION

B.E(Computer Tech.)

7.8 CGPA   

Nagpur University

2015-2019   

K.D.K College of Engineering

HSC

67%   

Maharashtra Board

2014-2015   

Shri. Niketan Jr. College

SSC

7.8 CGPA   

C.B.S.E

2013-2014   

Mont-Fort School

CERTIFICATIONS